Terms of Service
Last updated: February 28, 2026
Agreement to Terms
By accessing and using WhiteSand Airlines, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.
Eligibility
You must be at least 18 years old to use our platform. By using our services, you represent and warrant that you are of legal age and have the legal capacity to enter into these terms.
Booking Terms
Flight Bookings
- All flight prices are subject to availability and may change until payment is confirmed
- You are responsible for providing accurate passenger information
- Name changes may incur additional fees or may not be permitted
- Cancellation and refund policies vary by airline and fare type
Hotel Bookings
- Hotel rates are per room, per night unless otherwise stated
- Check-in and check-out times are set by the hotel
- Special requests are subject to availability and cannot be guaranteed
- Cancellation policies vary by hotel and rate type
Payment Terms
- All prices are displayed in the selected currency and are subject to change
- Payment must be made in full at the time of booking unless otherwise specified
- We accept various payment methods including credit cards and digital wallets
- All transactions are processed securely through third-party payment processors
- Additional fees (service fees, taxes) may apply and will be disclosed before payment
Cancellations and Refunds
Cancellation and refund policies depend on the type of booking and the service provider's terms:
- Non-refundable bookings: Cannot be cancelled or refunded
- Refundable bookings: May be cancelled subject to cancellation fees
- Refund processing times vary and may take 7-14 business days
- Service fees are generally non-refundable
- Force majeure events may affect cancellation policies
Account Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials
- You must provide accurate and complete information when creating an account
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to suspend or terminate accounts that violate these terms
Prohibited Activities
You agree not to:
- Use our platform for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the platform's operation
- Use automated systems to access or scrape our platform
- Impersonate any person or entity or misrepresent your affiliation
- Post false, misleading, or fraudulent information
Limitation of Liability
WhiteSand Airlines acts as an intermediary between you and travel service providers. We are not responsible for the acts, errors, omissions, representations, warranties, breaches, or negligence of any travel service provider, nor for any personal injuries, death, property damage, or other damages resulting from your travel or use of services booked through our platform.
Intellectual Property
All content on our platform, including text, graphics, logos, images, and software, is the property of WhiteSand Airlines or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of significant changes by posting the updated terms on our platform. Your continued use of our platform after changes become effective constitutes acceptance of the modified terms.
Governing Law
These Terms of Service are governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of our platform shall be resolved through binding arbitration or in the appropriate courts of jurisdiction.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@whitesandairlines.com
Phone: +1 (234) 567-890
Address: [Your Company Address]